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Delegated Credentialing

Free Your Medical Staff Office to Focus on What Matters

Credentialing That Moves at Your Hospital’s Pace

Your medical staff office carries a significant workload. As digital healthcare partnerships expand, in-house credentialing teams face increasing pressure to process physician packets quickly and completely, without compromising the standards your board requires.

We address that pressure directly. Every partner hospital receives a designated credentialing liaison who works with your medical staff office from day one, manages the full packet process, and delivers board-ready documentation on a timeline that works for your operations. Your complete panel can be ready for board review in as little as one week. Your facility is not billed until your board approves the physician.

These outcomes reflect a process refined across more than 400 hospital partnerships and a physician network that completes rigorous internal credentialing before any external packet is submitted.

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A Credentialing Process Designed to Work Alongside Your Medical Staff Office

Your designated credentialing liaison works alongside your medical staff coordinators and credentialing team. TeleSpecialists partners with facilities across a range of operational contexts, from critical access hospitals managing lean administrative teams, to large health systems coordinating credentialing across multiple facilities. That breadth of experience translates to practical support that works within your existing processes rather than creating new ones.

Physician Packet Development and Submission

Dedicated Credentialing Liaison Assignment

Your facility is paired with a designated credentialing liaison at the start of the engagement. That liaison works directly with your medical staff office to establish requirements, confirm documentation standards, and set submission timelines before any packets are developed. Every packet is tailored to your facility’s specific credentialing requirements.

Complete, Board-Ready Documentation

Physician credentialing packets are submitted complete and formatted for board approval. TeleSpecialists gathers all required documentation, including government-issued identification, medical education certificates from undergraduate through fellowship, board certification, active state licenses, DEA and CDS credentials, malpractice and claims history, and all required credentialing system credentials. Every item is confirmed against your facility’s specific requirements before submission.

Expedited Turnaround

For established TeleSpecialists physicians, a complete packet can be delivered within 24 hours of your request. Your full physician panel can be provided in approval-ready format in as little as one week. This turnaround directly reduces the time between contract execution and service implementation.

Performance Guarantee

TeleSpecialists does not bill your facility for Delegated Credentialing services until your board approves the physician. This policy reflects our confidence in the completeness and accuracy of every packet we submit.

Internal Physician Vetting

Rigorous Pre-Network Credentialing

Every TeleSpecialists physician completes an internal credentialing review before joining our network. This upfront process eliminates many of the gaps that arise during external credentialing, so your medical staff office reviews documentation rather than resolving open questions.

Our internal credentialing team verifies and documents licensure, board certifications, malpractice and claims history back to internship, all employment history since post-graduate training, OIG and SAM sanction checks, complete education and post-graduate training, ECFMG verification where applicable, three peer references, and a full background check. Verification is complete before any packet reaches your facility.

Service Options

Credentialing Arrangements Structured for Your Scope

Partner hospitals select from three service arrangements based on their operational needs. A one-time credentialing service covers an initial panel implementation. Credentialing for all TeleSpecialists physicians provides complete panel coverage. A credentialing service with renewals adds ongoing maintenance to keep your panel current. Each arrangement is scoped to your facility’s timeline and resource constraints.

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Accreditation and Quality Standards

We are accredited by The Joint Commission and maintain ISO 9001:2015 certification. These standards govern every aspect of our operations, including the credentialing process. Your board reviews TeleSpecialists physician packets knowing they come from an organization held to the same accreditation standards your facility maintains.

A Credentialing Partnership Built for Administrative Efficiency

Medical staff offices managing growing digital healthcare partnerships need a credentialing process that keeps pace without adding internal workload. TeleSpecialists provides that through a documented process, a dedicated liaison, and a performance guarantee that reflects our confidence in every packet we submit.

Contact us to discuss your facility’s credentialing needs and review how a Delegated Credentialing partnership fits your operations.

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FAQs

Delegated Credentialing

Does TeleSpecialists offer delegated credentialing?

Yes. TeleSpecialists offers delegated credentialing for eligible partner hospitals. Under this model, TeleSpecialists verifies and maintains physician credentials on your behalf, and your hospital accepts that verification without duplicating the full primary source process. This reduces administrative burden and accelerates time to physician activation.

What does the TeleSpecialists delegated credentialing process involve?

TeleSpecialists maintains a credentialing program that meets NCQA standards. Under a delegation agreement, TeleSpecialists provides your hospital with completed credentialing files and ongoing status updates. Your medical staff office retains oversight and approval authority for clinical privileges.

Physicians and Clinical Standards

Are TeleSpecialists physicians licensed and credentialed?

All TeleSpecialists physicians are board-certified, hold active state licenses, and are credentialed through your hospital’s medical staff office before delivering any care. TeleSpecialists manages the credentialing process and supports delegated credentialing arrangements to reduce your administrative burden.

Does TeleSpecialists carry professional liability coverage for its physicians?

Yes. TeleSpecialists provides professional liability coverage for our physicians while they are acting within the scope of their role with our company. Coverage details are available upon request during the contracting process.

Technology, Implementation, and Onboarding

What security certifications does TeleSpecialists maintain?

TeleSpecialists adheres to HIPAA Privacy and Security Rule requirements and operates all clinical platforms in accordance with healthcare industry security standards. We execute Business Associate Agreements with all partner hospitals and can provide documentation of our security practices during due diligence. Specific certification documentation is available upon request for your IT and compliance review.

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