Frequently Asked Questions
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Medicare Telehealth Reimbursement Changes
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- Are our emergency TeleStroke consults still reimbursable?
- What about emergency psychiatry in the ED/Inpatient settings?
- Are emergency neurology consults for seizures, TBI, or other non-stroke cases covered?
- What about outpatient clinic visits (TeleNeuro and TelePsych)?
- Does this affect audio-only telehealth?
- What about Medicaid and commercial plans?
- How are other hospitals handling this change?
- What is the status of claims payments right now?
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Service Lines
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Additional Services
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Physician and Medical Team
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- About Our Physicians
- Do your neurologists view PACS images or radiology reads?
- Does your company provide tail coverage for the medical liability of your individual physicians?
- How often do your physicians utilize alteplase (tPA)?
- Physician Experience and Certifications
- Physician Training and Education
- Where are your physicians located?
- Will your providers document directly into our EMR/CPOE?
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Quality
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Operations
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- Are your physicians still able to provide care during system outages?
- Do specific carts or software need to be purchased by a hospital to use your services?
- Do your neurologists view PACS images or radiology reads?
- EMR, Carts and other Technologies
- Will your providers document directly into our EMR/CPOE?
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About
Disaster plans for continuous service
Does your company have disaster plans for hurricanes, power outages, and other emergencies?
Absolutely, we have a disaster plan that has since been tested with Hurricane Irma and other recent hurricanes. We never missed a call while servicing many locations in the Southeastern US. Our regionalized cluster approach and capacity management model allow us to rise to any natural disaster challenge.