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Frequently Asked Questions

Do you track metrics and look for improvement opportunities?

Do you track and review quality metrics through scheduled calls?

Your hospital is assigned a designated a Quality Program Specialist (RN) to meet with your team as needed to review cases for best practice, timeliness and opportunities.


What does QMS mean?

Quality Management System. TeleSpecialists offers a holistic look at ways to improve your Quality metrics.


Do you look for ways to improve stroke metrics over time?

Yes! Our Quality team reviews all cases and creates a dashboard specific to your facility and your patients. Targets are set based upon best practices and a Quality Management System (QMS) is developed that allows for a thorough review of cases. Telespecialists’ Quality team has many best practice process maps and other PI tools available as a reference for facility process changes/improvement of stroke metrics.

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