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Revenue Cycle Management (RCM) for TeleMedicine

TeleSpecialists is proud to be a leader in TeleStroke, Emergent TeleNeurology and additional TeleMedicine services. We understand the importance of having our specialized physicians available when you need them most via TeleMedicine. While our services allow your patients to receive the best care, the question of billing is a key consideration. 

As an adjunct to our cutting-edge TeleMedicine services offered to your hospitals, TeleSpecialists now provides revenue cycle management (RCM) services. This solution shifts the billing responsibilities for our TeleMedicine services from your organization to the RCM professionals at TeleSpecialists, ensuring a streamlined billing process and reducing your overall TeleNeurology or TeleStroke program costs.

What Is TeleMedicine Revenue Cycle Management?

Traditionally, billing insurers for professional medical services is either handled by the physician or health care facility they serve. However, when a specialist is in a different geographical location away from patients, the revenue cycle management process suddenly becomes more complex. Laws governing interstate medicine practices can complicate billing and compliance. Our revenue cycle management solution provides our partners with the expertise required to manage the billing process associated with all TeleSpecialists services seamlessly and efficiently, saving you time and money.

We understand that revenue cycle management is the primary form of collecting revenue for most health care operations. As a result, you may prefer to control all processes associated with revenue generation, such as billing payors and patients. However, entrusting TeleSpecialists with RCM linked to our consultation fees can take the burden off your team so you can focus on patient care. It can also reduce your TeleMedicine program cost.

We offer:

  • Insurance eligibility verification
  • Electronic medical records (EMR) billing
  • Patient-provider encounter review
  • Claim submission
  • Electronic submission of claims to payors
  • Payer remittance and posting
  • Denial management
  • Patient billing
  • Reporting and analysis

The Benefits of Letting TeleSpecialists Process Your TeleMedicine Claims

Health care facilities and hospitals use the advanced services provided by TeleSpecialists to improve access to quality, specialty care. Rather than transferring patients to a bigger stroke center, having a specialist on call via TeleMedicine means patients can stay in your facility. Your physicians can oversee their care.

Our adjunct RCM solution helps your health care organization recoup some of the money associated with each consultation you use our TeleMedicine services for. The reimbursed amounts from payors are paid back to your hospital. RCM services from TeleSpecialists also reduce the complexity of TeleMedicine billing. When you entrust this process to our team, we take the stress off your health care organization and ensure you remain compliant with the latest standards. 

If you have chosen one of our TeleMedicine programs, your organization will experience several benefits when you allow us to handle the RCM associated with our services.

RCM from TeleSpecialists:

  • Reduces the overall cost associated with your TeleNeurology or TeleStroke program
  • Ensures billing is as accurate as possible
  • Optimizes profits
  • Integrates seamlessly with hospital EMR
  • Manages physician documentation
  • Reduces the risk of manual process errors, payment challenges and audits
  • Ensures Medicare and Medicaid conditions of payment are met
  • Oversees all interstate regulatory considerations

Add Revenue Cycle Management to All Our TeleMedicine Services

Demand for physicians continues to grow faster than the supply. Some hospitals do not have the resources to hire specialists, or their staff cannot provide 24/7 access. TeleMedicine services from TeleSpecialists are used in hospitals large and small to ensure patients get the care they need when they need it. 

By adding revenue cycle management to our leading TeleMedicince services, partnering health care organizations can enjoy a complete TeleMedicine solution. Our expertise in telemedicine policies and diligence effectively captures all available revenue, which can reduce your program’s cost while also ensuring your compliance with all state and federal regulations. RCM from TeleSpecialists assures the sustainability of your TeleMedicine program.

Contact us today to learn more about our contracted TeleMedicine services and adjunct revenue cycle management solution.

Nattasha Acevedo, MD

Dr. Acevedo received her medical degree from the Ponce School of Medicine in Puerto Rico and did her neurology residency at Montefiore Medical Center in New York. She went on to do a clinical neurophysiology fellowship at Emory School of Medicine in Atla nta, Georgia and then joined private practice in Fort Myers, Florida. She currently resides in San Juan, Puerto Rico. She likes running, paddle boarding and spending time with family.
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Bernadette Borte, MD

Dr. Borte received her medical degree from St. Matthew’s University School of Medicine in Grand Cayman. She completed her neurology residency at the University of Iowa Hospitals and Clinics in Iowa City, Iowa. Her areas of interest include inpatient neurology and acute stroke. When not working, she enjoys spending time outdoors with her family. Dr. Borte joined the TeleSpecialist family in March of 2019.
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Mazen Almidani, MD

Dr. Almidani is board certified in pediatrics by the American Board of Pediatrics and board certified in epilepsy, as well as neurology with special  qualification in child neurology by the American Board of Psychiatry and Neurology.  Dr. Almidani is happily married with 4 children. His oldest son has autism and his daughter has complicated seizures; both were a drive for him to become a neurologist. Dr. Almidani enjoys soccer, running and spending time with his family. He is very involved with his sons’ therapy and helping with daily challenges. He is double board certified in Pediatric and Adult Neurology and Epilepsy. He sees children and adults. He also participates in charities for children in Syria who may be underprivileged and/or affected by the war. Dr. Almidani joined TeleSpecialists in August 2020.
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Amanda Cheshire, MD

Dr. Cheshire received her medical degree from the University of Louisville School of Medicine in Louisville, Kentucky. She completed her neurology residency at the University of Cincinnati Medical Center in Cincinnati, Ohio. She did a fellowship in neurophysiology at the University of Michigan Medical School in Ann Arbor, Michigan. Dr. Cheshire is double board certified in neurology and clinical neurophysiology. She enjoys traveling, reading and music. She currently resides in Viera, Florida.  Dr. Cheshire joined TeleSpecialists in June 2019.
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Jessica Floyd, MD

Dr. Floyd completed her neurology residency at Mayo Clinic in Jacksonville, Florida followed by fellowship training in clinical neurophysiology with focus in EEG and epilepsy at the Medical University of South Carolina in Charleston, South Carolina. She has particular interest in hospital neurology and patient education as well as the blossoming specialty of lifestyle medicine. She strives to take advantage of every encounter with patients and medical staff to empower them to do their own research into how daily thoughts, choices, and habits can add up to create greater and longer-lasting brain and neurologic health for ourselves and our loved ones. She lives in Florence, South Carolina with her awesome husband of 13 plus years and three beautiful children. She is an avid yogi, astrologer, and lover of food and all things neurology! Dr. Floyd joined the TeleSpecialist family in July 2017.
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Nancy Futrell, MD

Dr. Futrell received her medical degree from the University of Utah in Salt Lake City, Utah. She also did her neurology residency at the University of Utah as well as a research fellowship in cerebral vascular disease at Jackson Memorial Hospital in Miami, Florida. She currently resides in Salt Lake City, Utah. She has authored 2 books and 50 peer reviewed papers. 
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Rebecca Jimenez-Sanders, MD

Dr. Jimenez Sanders received her undergraduate degree from Emory University, and her medical degree from the San Juan Bautista School of Medicine in Puerto Rico. She completed her neurology residency at the University of South Florida in Tampa, Florida, where she also did a specialized headache medicine and facial pain fellowship. She currently resides in Tampa, Florida with her husband and her two daughters. She is also fluent in Spanish and Italian languages, and enjoys photography, baking, boating, and biking.
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Cory Lamar, MD

Dr. Lamar received his medical degree from Meharry Medical College in Nashville, Tennessee. He completed his internship and residency at Wake Forest Baptist Health in Winston Salem, North Carolina. Following residency, he completed a clinical fellowship in neurophysiology, with a concentration in epilepsy. He currently resides in Florida and enjoys outdoor activities.
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Clifford Meyers, MD

Dr. Meyers received his medical degree from Brown University in Providence, Rhode Island and his MBA from the Simon School of Business at the University of Rochester in Rochester, New York. He completed his neurology residency at the University of Rochester, where he also did a neurophysiology fellowship. Dr. Meyers resides in Webster, New York with his wife and daughter. When not doing teleneurology, he enjoys playing sports with his wife and daughter.
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Tao Tong, MD

Dr. Tong received her medical degree from the University of Miami School of Medicine in Miami, Florida. She completed her neurology residency at Jackson Memorial Hospital in Miami, Florida, where she also did a neuromuscular/EMG fellowship.  She currently resides in College Station, Texas. Dr. Tong is married with two boys. She enjoys spending time with her family, traveling and reading.
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Shubhangi Chumble, MD

Dr. Chumble attended BJ Medical School. She is a board certified neurologist with a subspeciality interest in sleep medicine. Dr. Chumble did her residency at Howard University in Washington DC and has practiced neurology since 2001 in private and corporate settings. She lives in Melbourne, Florida and loves the sunshine state. Her hobbies include yoga, meditation, cooking , traveling and meeting new people. She also loves to do stained glass, pottery and painting. She joined TeleSpecialists in June 2019.
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