Your community built that hospital. We help you keep patients in it.

Every 40 seconds, someone has a stroke. Every minute without treatment costs 1.9 million neurons. For rural and critical access hospitals, the gap between that patient and a neurologist is not blocks away. It may be counties away. TeleSpecialists closes that gap: in under five minutes, around the clock, built around your protocols and into your systems.

The gap is not a resource failure. It is a structural one.

Rural hospitals and critical access facilities are not under-resourced because of poor leadership or lack of effort. The specialists their communities need are not there, and traditional staffing economics do not work at their scale. Every stroke coordinator and ED Director navigating a rural neurology gap knows these moments.

A stroke patient at 2am.

No neurologist available. The transfer decision gets made without specialist input.

An EEG ordered Monday.

Results arrive Thursday. Clinical decisions get made in the gap.

A neurology admission overnight.

No rounding coverage. A patient stable enough to stay gets transferred anyway.

A follow-up appointment scheduled.

The patient drives two hours, misses it, and never comes back.

These are not edge cases. For hospitals serving rural communities, they are a typical Tuesday.

Stroke coverage is where most programs start. It is not where your patients’ needs end.

TeleStroke

The moment of crisis.

Board-certified stroke neurologists available on camera in under five minutes, every hour of every day. Your telestroke program activates. The treatment decision gets made at your facility, for your patient, without a transfer. TeleSpecialists is one of the most experienced telestroke providers serving rural and critical access hospitals in the United States.

TeleNeuroHospitalist Rounding

The 24 to 48 hours after.

Inpatient neurology rounding that keeps admitted patients in your facility. Specialists document directly in your EMR, coordinate with your nursing team, and reduce the transfers that drain revenue and disrupt care.

TeleEEG

Diagnostic clarity without the wait.

Consistent EEG interpretation across all study types with predictable turnaround. Your team moves forward. Your patients get answers.

Outpatient Neurology

The follow-up that actually happens.

Scheduled neurology visits delivered digitally, close to home. Patients who would otherwise travel hours, or skip the appointment entirely, stay connected to their care and stay in your system.

Headshot of Parham Zamani, MD, TeleSpecialists Neurologist

Most of the time, especially with those patients in rural communities, it is the first time they have seen not just a neurologist, but generally a healthcare professional.

Parham Zamani, MD, TeleSpecialists Neurologist

The physicians on this platform chose this work.

TeleSpecialists is physician-owned and physician-led. The neurologists behind this platform did not end up serving rural communities because of geography. They chose it because they understand what it means for a patient in a small town to see a specialist for the first time.

Headshot of Stephen McDonald, MD, TeleSpecialists Neurologist

Being able to serve rural areas that normally would not get specialty care -- that is one of my favorite things about this job. For some of these hospitals, this is the first time they have really interacted with a neurologist.

Stephen McDonald, MD, TeleSpecialists Neurologist

More than 200 board-certified specialists. Every one of them integrated into your team, documenting in your EMR, working within your protocols, ready in your moment of need.

Learn more about our specialists

A 25-bed critical access hospital. Zero stroke admissions. Then something changed.

Hendry Regional Medical Center in Clewiston, Florida is a 25-bed critical access hospital serving a rural agricultural community more than 45 minutes from the nearest major medical center. In 2022, HRMC had no neurology coverage, no telestroke program, and zero documented stroke admissions. Every suspected stroke left the building.

By 2025, HRMC was a Joint Commission-certified Acute Stroke Ready facility. The outcomes below were documented through the AHA Get With The Guidelines-Stroke Registry and presented at the American Heart Association International Stroke Conference in 2026.

0 to 60

Stroke admissions 2022 to 2025

63 to 44 min

Door-to-needle. 30% reduction

74.9% to 95.1%

GWTG-Stroke Composite Score

Under 5 min

Neurologist response time
Headshot of Tracy Victory, MSN, RN, ED Director and Stroke Coordinator, Hendry Regional Medical Center

Without teleneurology, we would transfer every suspected stroke. Now we evaluate, treat, and admit. That is not incremental improvement. That is a different hospital.

Tracy Victory, MSN, RN, ED Director and Stroke Coordinator, Hendry Regional Medical Center

Headshot of Dakota Redd, Chief Nursing Officer, Hendry Regional Medical Center

If you could take the results we have here and go across the country to rural settings, you could duplicate them. There is certainly the need.

Dakota Redd, Chief Nursing Officer, Hendry Regional Medical Center

Read the full white paper

Elevating Stroke Care in Rural Hospitals — peer-reviewed outcomes data from HRMC, presented at the American Heart Association International Stroke Conference, 2026.

Physician-owned. Physician-led. Built for this problem.

Your hospital has already built something. Our job is to understand what that is and figure out where the gaps are — not show up with a proposal built for someone else’s facility. TeleSpecialists has been providing teleneurology and telestroke services to rural, regional, and critical access hospitals since 2014. More than 400 partner hospitals. More than 1.5 million patient consultations. More than 30,000 patient encounters each month. Every implementation designed around your infrastructure, your workflows, and your community’s specific needs.

The HRMC model is not exceptional. It is reproducible. It has worked at critical access hospitals, regional medical centers, and every facility type in between — across the South, Central, and Midwest United States.

Headshot of Randy Dunston, MD, TeleSpecialists Neurologist

Many of these patients have never even been to a doctor's office. Being able to treat them -- and then educate their families on what to watch for -- that is what makes this work matter.

Randy Dunston, MD, TeleSpecialists Neurologist

Every patient deserves a specialist. Every community deserves a partner.

Common questions from rural and critical access hospital leaders.

Rural Health

Can a critical access hospital implement a telestroke program?

Yes. Critical access hospitals are among the facilities that benefit most from a telestroke program. The patient population in rural communities faces the same stroke risk as any urban population, with significantly less access to specialist care. TeleSpecialists has implemented telestroke programs in critical access hospitals with as few as 25 staffed beds. The HRMC model — a 25-bed critical access facility that went from zero stroke admissions to Joint Commission certification in under three years — was built specifically to serve as a replicable framework for similar facilities. Our shared coverage model through TSRoute makes this financially viable for lower-volume facilities where a dedicated full-time arrangement is not cost-effective.

Can one telemedicine partner cover multiple neurology service lines?

Yes. Many partner hospitals begin with TeleStroke coverage and expand into TeleNeuroHospitalist rounding, TeleEEG, and Outpatient Neurology as program confidence and capacity grow. HRMC followed exactly this path: emergency telestroke coverage in 2021, inpatient rounding expansion in 2024, and an outpatient neurology pathway in development for 2025 and beyond. Each service line can launch independently or together, based on your hospital’s specific gaps and readiness.

Does TeleSpecialists work within our existing EMR and stroke protocols?

Yes. Specialists enter orders directly into your EMR. Implementation is designed around your hospital’s existing infrastructure, workflows, and stroke alert protocols — not a standardized deployment that requires your team to adapt to a new system. Your team does not adapt to us. We adapt to you. The implementation team at HRMC mapped the ED layout, defined cart positioning, and built the entire workflow around existing staff roles before going live.

How long does it take to build a rural stroke program and see results?

HRMC moved from zero stroke admissions to Joint Commission-certified Acute Stroke Ready status in under three years. Door-to-needle time improved 30% from 2023 to 2025. Emergency Department visit volume tripled over the same period as community trust in the hospital’s capabilities grew. The timeline depends on your starting point, your team’s readiness, and your certification goals. TeleSpecialists works with your stroke coordinator from day one to set realistic milestones and track progress through the AHA GWTG-Stroke Registry.

How quickly can a specialist respond during a stroke alert at a rural hospital?

TeleSpecialists neurologists are on camera in under five minutes of activation. At Hendry Regional Medical Center, documented neurologist response time reached under five minutes in 2025 — a facility that previously had no neurologist available on site at any hour. Response time is tracked as a core quality metric across all partner hospitals, and monthly reviews identify any workflow adjustments needed to maintain that standard.

Is a telestroke or teleneurology program financially feasible for a rural hospital?

Yes. Digital neurology programs are structured to be financially accessible for rural and critical access facilities of all sizes. The shared coverage model through TSRoute is specifically designed for lower-volume hospitals where a dedicated full-time arrangement is not cost-effective. Beyond the coverage cost, retaining stroke and neurology patients rather than transferring them keeps the associated revenue in your facility. A program that reduces unnecessary transfers changes the financial picture significantly. TeleSpecialists works with each partner hospital to develop a coverage structure matched to their volume and service needs.

What does implementing a teleneurology program involve for our clinical staff?

Implementation includes mapping your ED layout, positioning telemedicine carts, assigning roles within your stroke alert protocol, establishing CT suite access for the remote neurologist, and training nursing staff on activation workflows. TeleSpecialists’ quality team works alongside your stroke coordinator through every step. HRMC’s ED

Director described the process: every detail was talked through, and there was always a way to work through what was not going to work. Ongoing quality reviews and recertification support are part of the partnership.

Which regions does TeleSpecialists serve?

TeleSpecialists serves rural, regional, and critical access hospitals across the South, Central, and Midwest United States, with coverage available to partner hospitals nationwide. Our business development team has direct regional experience in each territory and works with hospital leaders to evaluate coverage needs and build programs suited to their community.

Tell us what you are trying to solve.

No standard proposal. No sales queue. A direct conversation with someone who knows this work and will tell you honestly whether there is a fit.

TeleSpecialists is the physician-owned digital healthcare solution provider that hospitals nationwide choose when prioritizing superior quality and effective partnership. Since 2014, we have delivered comprehensive teleneurology and telepsychiatry services to more than 1.5 million patients across emergency, inpatient, and outpatient settings. Our board-certified specialists integrate sophisticated technology with clinical expertise to provide rapid, responsive, and reliable consultations that enhance patient access, improve outcomes, and retain revenue. Physician-founded, physician-owned, and physician-led from day one. For more information, visit www.tstelemed.com.

Contact Us

Nattasha Acevedo, MD

Dr. Acevedo received her medical degree from the Ponce School of Medicine in Puerto Rico and did her neurology residency at Montefiore Medical Center in New York. She went on to do a clinical neurophysiology fellowship at Emory School of Medicine in Atla nta, Georgia and then joined private practice in Fort Myers, Florida. She currently resides in San Juan, Puerto Rico. She likes running, paddle boarding and spending time with family.
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Bernadette Borte, MD

Dr. Borte received her medical degree from St. Matthew’s University School of Medicine in Grand Cayman. She completed her neurology residency at the University of Iowa Hospitals and Clinics in Iowa City, Iowa. Her areas of interest include inpatient neurology and acute stroke. When not working, she enjoys spending time outdoors with her family. Dr. Borte joined the TeleSpecialist family in March of 2019.
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Mazen Almidani, MD

Dr. Almidani is board certified in pediatrics by the American Board of Pediatrics and board certified in epilepsy, as well as neurology with special  qualification in child neurology by the American Board of Psychiatry and Neurology.  Dr. Almidani is happily married with 4 children. His oldest son has autism and his daughter has complicated seizures; both were a drive for him to become a neurologist. Dr. Almidani enjoys soccer, running and spending time with his family. He is very involved with his sons’ therapy and helping with daily challenges. He is double board certified in Pediatric and Adult Neurology and Epilepsy. He sees children and adults. He also participates in charities for children in Syria who may be underprivileged and/or affected by the war. Dr. Almidani joined TeleSpecialists in August 2020.
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Amanda Cheshire, MD

Dr. Cheshire received her medical degree from the University of Louisville School of Medicine in Louisville, Kentucky. She completed her neurology residency at the University of Cincinnati Medical Center in Cincinnati, Ohio. She did a fellowship in neurophysiology at the University of Michigan Medical School in Ann Arbor, Michigan. Dr. Cheshire is double board certified in neurology and clinical neurophysiology. She enjoys traveling, reading and music. She currently resides in Viera, Florida.  Dr. Cheshire joined TeleSpecialists in June 2019.
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Jessica Floyd, MD

Dr. Floyd completed her neurology residency at Mayo Clinic in Jacksonville, Florida followed by fellowship training in clinical neurophysiology with focus in EEG and epilepsy at the Medical University of South Carolina in Charleston, South Carolina. She has particular interest in hospital neurology and patient education as well as the blossoming specialty of lifestyle medicine. She strives to take advantage of every encounter with patients and medical staff to empower them to do their own research into how daily thoughts, choices, and habits can add up to create greater and longer-lasting brain and neurologic health for ourselves and our loved ones. She lives in Florence, South Carolina with her awesome husband of 13 plus years and three beautiful children. She is an avid yogi, astrologer, and lover of food and all things neurology! Dr. Floyd joined the TeleSpecialist family in July 2017.
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Nancy Futrell, MD

Dr. Futrell received her medical degree from the University of Utah in Salt Lake City, Utah. She also did her neurology residency at the University of Utah as well as a research fellowship in cerebral vascular disease at Jackson Memorial Hospital in Miami, Florida. She currently resides in Salt Lake City, Utah. She has authored 2 books and 50 peer reviewed papers. 
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Rebecca Jimenez-Sanders, MD

Dr. Jimenez Sanders received her undergraduate degree from Emory University, and her medical degree from the San Juan Bautista School of Medicine in Puerto Rico. She completed her neurology residency at the University of South Florida in Tampa, Florida, where she also did a specialized headache medicine and facial pain fellowship. She currently resides in Tampa, Florida with her husband and her two daughters. She is also fluent in Spanish and Italian languages, and enjoys photography, baking, boating, and biking.
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Cory Lamar, MD

Dr. Lamar received his medical degree from Meharry Medical College in Nashville, Tennessee. He completed his internship and residency at Wake Forest Baptist Health in Winston Salem, North Carolina. Following residency, he completed a clinical fellowship in neurophysiology, with a concentration in epilepsy. He currently resides in Florida and enjoys outdoor activities.
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Clifford Meyers, MD

Dr. Meyers received his medical degree from Brown University in Providence, Rhode Island and his MBA from the Simon School of Business at the University of Rochester in Rochester, New York. He completed his neurology residency at the University of Rochester, where he also did a neurophysiology fellowship. Dr. Meyers resides in Webster, New York with his wife and daughter. When not doing teleneurology, he enjoys playing sports with his wife and daughter.
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Tao Tong, MD

Dr. Tong received her medical degree from the University of Miami School of Medicine in Miami, Florida. She completed her neurology residency at Jackson Memorial Hospital in Miami, Florida, where she also did a neuromuscular/EMG fellowship.  She currently resides in College Station, Texas. Dr. Tong is married with two boys. She enjoys spending time with her family, traveling and reading.
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Shubhangi Chumble, MD

Dr. Chumble attended BJ Medical School. She is a board certified neurologist with a subspeciality interest in sleep medicine. Dr. Chumble did her residency at Howard University in Washington DC and has practiced neurology since 2001 in private and corporate settings. She lives in Melbourne, Florida and loves the sunshine state. Her hobbies include yoga, meditation, cooking , traveling and meeting new people. She also loves to do stained glass, pottery and painting. She joined TeleSpecialists in June 2019.
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