TeleStroke Services & Emergent TeleNeurology Program
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With our telestroke protocols in place, a TeleNeurologist can be there at minute zero.
TeleSpecialists was founded on the principles of lean management and a focus on developing protocols to provide seamless acute neurology response, among other benefits. During implementation of our telestroke services, we identify and coach your team of TeleStroke program stakeholders, which may consist of representatives from EMS, ED nursing leadership, Laboratory, Pharmacy, Radiology, Rapid Response, Staff Neurologists, and Stroke Coordinators. Together, we build a state-of-the-art TeleStroke and Emergent TeleNeurology program within your hospital’s infrastructure, with our neurologists responding to Stroke Alerts and other STAT neurology consults, including acute encephalopathy, syncope, Bell’s palsy, and acute altered mental status.
TeleStroke Program Consultation
During a TeleStroke program consult, we provide much more than just a stroke patient recommendation. Using your native EMR and Computerized Physician Order Entry (CPOE), our credentialed neurologists write alteplase orders and make the life-saving decisions.
TeleStroke Program Rapid EEG Interpretation
In addition, TeleSpecialist’s telestroke services provide rapid interpretation of EEG in emergent and acute settings. Rapid acquisition and interpretation of EEG can help to exclude the possibility of non-convulsive status epilepticus, which our TeleNeurologist can then assist with treatment.
Stroke Care
Access emergent stroke care 24 hours a day, 7 days a week, 365 days a year.
Looking to become a certified Stroke Center? We can help! By earning your Stroke Center certification, your facility can increase patient volumes presenting with stroke brought by EMS, increase your facility’s stroke-related DRGs and improve Case Mix Index (CMI).
Delegated Credentialing
In conjunction with our medical services, TeleSpecialists offers Delegated Credentialing (also known as credentialing by proxy). The growing popularity of telemedicine can put a strain on in-house credentialing resources, and oftentimes medical facilities are looking increasingly to Delegated Credentialing to alleviate the workload of their internal credentialing team.
This sample was taken from a hospital division that went live with our telestroke services in seven of their hospitals. Most locations averaged at least a 50% drop in DTN time.
VALUE
- Increase percentage of Door-To-Needle times below 45 minutes.
- Increase alteplase utilization rates, up to 20%.
- Improve patient retention.
- Increase regional market share and improve regional reputation.
QUALITY
- TeleSpecialists provides clinical programmatic support beyond teleconferencing and recommendations. Our TeleNeurologists take charge of the Stroke Alert consult, writing orders directly into your EMR, and staying on screen through the administering of alteplase.
- Implementation of the acute care protocols and criteria for administration of alteplase.
- Extensive educational modules for a state-of-the-art program.
- Implementation of order sets and protocols to meet the “Get with the Guidelines” metrics established by the American Stroke Association.
- TeleSpecialists utilizes lean management principles: a process improvement methodology that focuses on removing ‘waste’ from a process and solving problems through the application of a standardized workflow.
- TeleSpcialists earned accreditation from The Joint Commission in December of 2019.
- TeleSpecialists is the only telemedicine company to earn the ISO 9001:2015 certification, issued through Bureau Veritas.
EFFICIENCY
- The TeleSpecialists program creates efficiencies through process improvement within the infrastructure of the Emergency Department.
- TeleSpecialists provides consultations to develop on-site rapid triage and second-level assessment protocols to help rapid triage and early stroke team notification.
- TeleSpecialists provides an in-house hotline number that can be used for quick neurologist on-screen response.
- With the use of Value Stream Mapping, implementing a process improvement plan within the process flow of the Emergency Department, TeleSpecialists aims to reduce Door-To-Needle times by implementing simple process improvement measures.
- If the minimum specifications are in place, your hospital will have the option to use your existing cart and video platform, with no specific software or carts to purchase from us or install. If your team is just starting out, we are happy to advise your team regarding technology selection.
Contact Us
TeleSpecialists provides comprehensive TeleStroke consultation services to help facilities develop programs from the ground up. Through experience with many major health care systems across the US, we can provide a quality-focused, consistent, and data-driven TeleStroke program for your facility.