Dr. Sebesto stayed on the line a very long time. I really felt like he took great care of my mother.
I think that the technology used is a great thing, we may have had to go hours away to get that care but because of the technology, we got it taken care of right here.
For us, the unexpected benefits of partnering with TeleSpecialists is how easy they are to work with. Starting with protocol to call at the first indication of a stroke alert. The TeleNeurologists arrive quickly and are wonderful to work with; the processes are consistent across the team. The TeleNeurologists take time with patients and explain the process with patients. Even our Quality Program Specialist went above and beyond assisting with protocols and helping to shape our stroke program.