Comprehensive Stroke Center in Orlando TeleStroke Case Study
ABOUT
A 1,368-bed Comprehensive Stroke Center in Orlando, Florida is equipped with the latest technology and expertise to perform advanced diagnostic, medical, and surgical procedures.
PROBLEM
The Door-to-Needle (DTN) administration time began to increase during Q4 2019. A TeleSpecialists Quality Program Specialist and the hospital’s Stroke Coordinator conducted a comprehensive data review to identify opportunities for improvement. It was identified that the root cause of the increased DTN time was due to delayed activation of TeleSpecialists’ neurologists.
THE SOLUTION
The improvement strategy deployed was re-education on prompt activation upon stroke identification with staff. Additionally, continuous monitoring and data feedback by TeleSpecialists was provided.
THE RESULTS
A 15% reduction in DTN was achieved between December 2019 and June 2020.