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TeleSpecialists’ TeleCare Software Achieves HITRUST i1 Certification, Elevating Data Protection and Cybersecurity Standards

By: | Tags: , , , , , , , , | September 25th, 2024

HITRUST certification affirms TeleSpecialists’ commitment to leading security practices to protect sensitive information

FORT MYERS, Fla. (September 25, 2024) TeleSpecialists, the nation’s leader in telemedicine solutions and the largest inpatient provider in the teleneurology field, proudly announces that its proprietary software TeleCare by TeleSpecialists™ has earned the HITRUST i1 Certification for information security. This recognition highlights TeleSpecialists’ unwavering commitment to protecting sensitive information and reinforces its leadership in healthcare data protection and cybersecurity excellence.

The HITRUST i1 Certification underscores that TeleCare employs a comprehensive suite of controls to safeguard against both current and emerging cybersecurity threats. This certification validates TeleSpecialists’ dedication to addressing cybersecurity challenges and maintaining resilience over time. It serves as a testament to the company’s proactive stance in exceeding industry norms and regulatory requirements and setting a new benchmark for competitors to aspire to.

“TeleSpecialists’ HITRUST i1 Certification is the evidence that they are at the forefront of industry best practices for information risk management and cybersecurity,” said Jeremy Huval, Chief Innovation Officer at HITRUST. “HITRUST is continually innovating to find new and creative approaches to address information security challenges.”

TeleCare is TeleSpecialists’ cloud-based, intelligent routing and queuing application that hospitals use to connect patients with the company’s network of nearly 200 remote physicians. Powered by Microsoft Azure, this multifaceted software streamlines communication between the organization’s Rapid Response Center, on-call physicians, and hospitals, ensuring a board-certified physician can be on screen with a patient in under three minutes for neurology consults and under 20 minutes for psychiatry consults. The software also provides hospitals with customizable dashboards featuring target metrics developed collaboratively by hospital stakeholders and the TeleSpecialists Quality Program Specialist team. This enables real-time monitoring of quality metrics, supporting process improvement and standardized data capture.

The HITRUST i1 Certification for TeleCare signifies a robust commitment to enhanced data security and risk management, ensuring that sensitive patient information is rigorously protected. This certification demonstrates compliance with stringent regulatory standards and builds trust and credibility with hospitals and patients alike, providing peace of mind to all stakeholders involved. By achieving HITRUST Certification, TeleSpecialists gains a competitive advantage in the healthcare industry, reinforcing its position as a leader in secure telemedicine solutions.

“HITRUST i1 Certification instills confidence in both our internal and external stakeholders by affirming that we adhere to leading security practices,” said Kristi Iannucci, MBA, Chief Administrative Officer at TeleSpecialists. “Strong cybersecurity practices are vital to mitigating information security risks and safeguarding our organization and partners. This certification emphasizes our dedication to the highest cybersecurity and data protection standards.”

About TeleSpecialists, LLC
As the leader in TeleStroke, TeleNeurology, and TelePsychiatry services and the largest inpatient provider in the teleneurology field, TeleSpecialists® sets the industry standard with unparalleled quality, scale, and expertise. We seamlessly integrate cutting-edge technology with compassionate care, continuously striving to preserve and enhance lives through our commitment to excellence.

Nattasha Acevedo, MD

Dr. Acevedo received her medical degree from the Ponce School of Medicine in Puerto Rico and did her neurology residency at Montefiore Medical Center in New York. She went on to do a clinical neurophysiology fellowship at Emory School of Medicine in Atla nta, Georgia and then joined private practice in Fort Myers, Florida. She currently resides in San Juan, Puerto Rico. She likes running, paddle boarding and spending time with family.
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Bernadette Borte, MD

Dr. Borte received her medical degree from St. Matthew’s University School of Medicine in Grand Cayman. She completed her neurology residency at the University of Iowa Hospitals and Clinics in Iowa City, Iowa. Her areas of interest include inpatient neurology and acute stroke. When not working, she enjoys spending time outdoors with her family. Dr. Borte joined the TeleSpecialist family in March of 2019.
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Mazen Almidani, MD

Dr. Almidani is board certified in pediatrics by the American Board of Pediatrics and board certified in epilepsy, as well as neurology with special  qualification in child neurology by the American Board of Psychiatry and Neurology.  Dr. Almidani is happily married with 4 children. His oldest son has autism and his daughter has complicated seizures; both were a drive for him to become a neurologist. Dr. Almidani enjoys soccer, running and spending time with his family. He is very involved with his sons’ therapy and helping with daily challenges. He is double board certified in Pediatric and Adult Neurology and Epilepsy. He sees children and adults. He also participates in charities for children in Syria who may be underprivileged and/or affected by the war. Dr. Almidani joined TeleSpecialists in August 2020.
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Amanda Cheshire, MD

Dr. Cheshire received her medical degree from the University of Louisville School of Medicine in Louisville, Kentucky. She completed her neurology residency at the University of Cincinnati Medical Center in Cincinnati, Ohio. She did a fellowship in neurophysiology at the University of Michigan Medical School in Ann Arbor, Michigan. Dr. Cheshire is double board certified in neurology and clinical neurophysiology. She enjoys traveling, reading and music. She currently resides in Viera, Florida.  Dr. Cheshire joined TeleSpecialists in June 2019.
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Jessica Floyd, MD

Dr. Floyd completed her neurology residency at Mayo Clinic in Jacksonville, Florida followed by fellowship training in clinical neurophysiology with focus in EEG and epilepsy at the Medical University of South Carolina in Charleston, South Carolina. She has particular interest in hospital neurology and patient education as well as the blossoming specialty of lifestyle medicine. She strives to take advantage of every encounter with patients and medical staff to empower them to do their own research into how daily thoughts, choices, and habits can add up to create greater and longer-lasting brain and neurologic health for ourselves and our loved ones. She lives in Florence, South Carolina with her awesome husband of 13 plus years and three beautiful children. She is an avid yogi, astrologer, and lover of food and all things neurology! Dr. Floyd joined the TeleSpecialist family in July 2017.
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Nancy Futrell, MD

Dr. Futrell received her medical degree from the University of Utah in Salt Lake City, Utah. She also did her neurology residency at the University of Utah as well as a research fellowship in cerebral vascular disease at Jackson Memorial Hospital in Miami, Florida. She currently resides in Salt Lake City, Utah. She has authored 2 books and 50 peer reviewed papers. 
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Rebecca Jimenez-Sanders, MD

Dr. Jimenez Sanders received her undergraduate degree from Emory University, and her medical degree from the San Juan Bautista School of Medicine in Puerto Rico. She completed her neurology residency at the University of South Florida in Tampa, Florida, where she also did a specialized headache medicine and facial pain fellowship. She currently resides in Tampa, Florida with her husband and her two daughters. She is also fluent in Spanish and Italian languages, and enjoys photography, baking, boating, and biking.
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Cory Lamar, MD

Dr. Lamar received his medical degree from Meharry Medical College in Nashville, Tennessee. He completed his internship and residency at Wake Forest Baptist Health in Winston Salem, North Carolina. Following residency, he completed a clinical fellowship in neurophysiology, with a concentration in epilepsy. He currently resides in Florida and enjoys outdoor activities.
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Clifford Meyers, MD

Dr. Meyers received his medical degree from Brown University in Providence, Rhode Island and his MBA from the Simon School of Business at the University of Rochester in Rochester, New York. He completed his neurology residency at the University of Rochester, where he also did a neurophysiology fellowship. Dr. Meyers resides in Webster, New York with his wife and daughter. When not doing teleneurology, he enjoys playing sports with his wife and daughter.
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Tao Tong, MD

Dr. Tong received her medical degree from the University of Miami School of Medicine in Miami, Florida. She completed her neurology residency at Jackson Memorial Hospital in Miami, Florida, where she also did a neuromuscular/EMG fellowship.  She currently resides in College Station, Texas. Dr. Tong is married with two boys. She enjoys spending time with her family, traveling and reading.
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Shubhangi Chumble, MD

Dr. Chumble attended BJ Medical School. She is a board certified neurologist with a subspeciality interest in sleep medicine. Dr. Chumble did her residency at Howard University in Washington DC and has practiced neurology since 2001 in private and corporate settings. She lives in Melbourne, Florida and loves the sunshine state. Her hobbies include yoga, meditation, cooking , traveling and meeting new people. She also loves to do stained glass, pottery and painting. She joined TeleSpecialists in June 2019.
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