Frequently Asked Questions
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Service Lines
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Additional Services
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Physician and Medical Team
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- About Our Physicians
- Do your neurologists view PACS images or radiology reads?
- Does your company provide tail coverage for the medical liability of your individual physicians?
- How often do your physicians utilize alteplase (tPA)?
- Physician Experience and Certifications
- Physician Training and Education
- Where are your physicians located?
- Will your providers document directly into our EMR/CPOE?
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Quality
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Operations
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- Are your physicians still able to provide care during system outages?
- Do specific carts or software need to be purchased by a hospital to use your services?
- Do your neurologists view PACS images or radiology reads?
- EMR, Carts and other Technologies
- Will your providers document directly into our EMR/CPOE?
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About
Do you track metrics and look for improvement opportunities?
Do you track and review quality metrics through scheduled calls?
Your hospital is assigned a designated a Quality Program Specialist (RN) to meet with your team as needed to review cases for best practice, timeliness and opportunities.
What does QMS mean?
Quality Management System. TeleSpecialists offers a holistic look at ways to improve your Quality metrics.
Do you look for ways to improve stroke metrics over time?
Yes! Our Quality team reviews all cases and creates a dashboard specific to your facility and your patients. Targets are set based upon best practices and a Quality Management System (QMS) is developed that allows for a thorough review of cases. Telespecialists’ Quality team has many best practice process maps and other PI tools available as a reference for facility process changes/improvement of stroke metrics.